Privacy Notice
Effective Date: December 23, 2025
At TagExpress ("we," "us," or "our"), accessible from tagexpressva.com, protecting the privacy and security of our clients' personal information is our top priority. This Privacy Notice explains how we collect, use, and protect the data you provide to us when utilizing our out-of-state registration and tag services.
Note: TagExpress is a private service provider and is not a government agency. We assist clients in preparing and filing documentation with relevant state authorities.
1. Information We Collect
To facilitate vehicle registration and tag acquisition, specifically for Virginia tags for out-of-state residents (including Maryland and New York), we must collect sensitive personal and vehicle-related information. This includes:
- Personal Identification: Name, address, phone number, email address, and driver's license copies.
- Vehicle Information: Vehicle Identification Number (VIN), make, model, year, current mileage, and insurance policy details.
- Documentation: Copies of titles, bills of sale, existing registration documents, and other proofs of ownership uploaded via our secure intake forms.
- Payment Information: Credit card details or billing information required to process service fees.
2. How We Use Your Information
We use the collected information for the sole purpose of delivering our services, which includes:
- Verifying eligibility for Virginia registration and tags.
- Preparing and submitting official forms to the Virginia Department of Motor Vehicles (DMV) or relevant authorities on your behalf.
- Communicating with you regarding the status of your application, missing documents, or renewals.
- Processing payments for our service fees and applicable state taxes/fees.
3. Data Security
We understand the sensitivity of the documents you entrust to us. We implement industry-standard security measures to protect your data:
- Secure Transmission: All data submitted through our website is encrypted using Secure Socket Layer (SSL) technology.
- Restricted Access: Access to your personal information is strictly limited to TagExpress employees and agents who need the information to process your request.
- Data Retention: We retain your documents only as long as necessary to complete your registration services and comply with legal record-keeping requirements.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your information is shared only in the following scenarios:
- Government Agencies: We must share your personal and vehicle data with the Virginia DMV (or other relevant state agencies) to legally register your vehicle and obtain plates.
- Service Providers: We may share data with trusted third parties who assist us in operating our website or processing payments, provided they agree to keep this information confidential.
- Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.
5. Your Consent
By using our website and submitting your intake forms, you consent to our collection and use of your personal information as described in this Privacy Notice.
6. Changes to This Policy
We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
7. Contact Us
If you have any questions about this Privacy Notice or how we handle your data, please contact us at:
TagExpress
Email: support@tagexpressva.com
Phone: (804) 923-4336 Ext 2